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We are now delivering across the entire North East

Delivery Policy

At KC Foods, we are committed to providing our customers with exceptional service, including timely and reliable delivery of our products. Our delivery policy is designed to ensure that you receive your orders efficiently and conveniently. Here are the key details of our delivery service:

Delivery Area Coverage:

  • KC Foods proudly serves the North East England area, ensuring that our range of Chinese cuisine products is accessible to a wide range of businesses in this region.

Minimum Order Requirement:

  • To qualify for our delivery service, a minimum order value of £200 is required. This policy helps us maintain efficiency and offer the best service possible to all our clients.

Free Delivery on All Orders:

  • We are pleased to offer free delivery on all orders, regardless of the order size. This is part of our commitment to providing value and quality service to our customers.

Next Day Delivery Service:

  • Understanding the fast-paced nature of the food service industry, KC Foods offers a next day delivery service. Orders placed with us will be delivered on the following day, ensuring that you have a swift and reliable supply of the products you need.

Ordering Process:

  • Orders can be placed through our website, by WhatsApp, or via email. Once your order is confirmed, we will process it promptly to ensure that it is delivered to you the next day.

Delivery Times:

  • Deliveries are made during business hours. While we strive to accommodate specific time requests, we cannot guarantee exact delivery times. Our team will communicate with you to provide an estimated time of arrival for your convenience.

Special Instructions and Requests:

  • If you have any specific instructions or requests regarding the delivery (e.g., call upon arrival, specific drop-off location), please inform us at the time of order placement.

Contact and Support:

  • If you have any questions about your order or our delivery policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with our service.

Our delivery policy at KC Foods is designed to be straightforward and customer-friendly, ensuring that you can easily access our premium range of products with minimal hassle. We value your business and look forward to serving your culinary needs.